One of the most mis-managed companies I've ever worked for - Compliance AmTrust Employee Review

1.0
Sep 11, 2019
Recommend
CEO approval
Business Outlook

Pros

PTO is generous Flexible work hours

Cons

Mismanagement runs rampant through this organization No job security - Layoffs multiple times a year Lack of communication between business groups Weak leadership

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AmTrust Response
6y
Thank you for your feedback. As you may know, we have recently undergone a restructuring, resulting in an efficient framework of management with clearer accountabilities. We are reviewing the entire organization to ensure we are aligned with our strategic vision and have the right structure to deliver on it. We are continuously striving to make our organization better and enhance our culture and your insights will help us in this effort. Thank you again and we wish you all the best in your future.

Explore other reviews about AmTrust

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Very flexible and has a good community. It prides itself on bettering itself and its employees. Already have learned a lot in my first three weeks

Cons

Some employees could use better communication

2.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Co-workers are amazing. Managers are helpful.

Cons

Rolling out an incomplete new operating system was a horrible idea. Creates additional work for adjusters. The processes being implemented are hindering the ability to effectively close claims. Adjusters are being told to do more with less every day. Claim counts average 180 to 200 for the last 6 months with no relief in sight. Hybrid work was promised at 2 home and 3 in office. That was recently revoked and it is now mandatory 4 days in office. With gas prices what they are, that really hurts. Corporate management seems to be focused more on obtaining #1 status and bringing in the big bucks than finding a way to relieve the stress on their employees. Mental health is non existent and if you aren't putting in 50+ hours a week there is no way to stay on top of your work load. Even then you will feel like you are barely treading water. New NICE phone system is for call centers-not claim adjusters. Not a lot of advancement opportunities unless you are someone's pet. Benefits are mediocre at best.

4
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AmTrust Response
1mo
We appreciate you taking the time to leave a review. Your feedback is important to us, and we’d welcome the opportunity to learn more. Please contact the AmTrust Employee Center at AmTrustEmployeeCenter@amtrustgroup.com or 844-331-2374.
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