Actions Speak Louder Than Words - Software Engineer II AmTrust Employee Review

1.0
Apr 16, 2021
Recommend
CEO approval
Business Outlook

Pros

Had a chance to work on modern technology and interesting projects. Great place to grow as a developer (and go make better money elsewhere). Immediate managers are amazing and really care about their people. Holiday schedule is excellent!

Cons

It really seems like the company is trying to get people to leave based on their actions. It seems like every few weeks we hear of something from the top down that makes us question how much the company really values us. It's to the point many of us are just waiting for the other shoe to drop on merit as we haven't heard anything yet and we're expecting it to be bad like other years. A lot of my friends are looking and trying to time offers based on what we hear back. I know our managers have always fought for us but it seems like over the last few years (even prior to Covid), the company has not been paying us well. I've seen a lot of really talented friends leave because they're getting a lot better pay elsewhere and a few in recent months got jobs within a few weeks of looking. We've even seen some of our top managers go recently and it feels like there's going to be so many more people following suit. In addition, the company keeps doing other things that make us question if they truly care one bit about their talent: recently, they announced out of nowhere that they expect everyone back to the office on June 1st, despite the fact that many other companies are surveying their employees and providing more flexibility with a return to office policy. That didn't happen here. On one hand, we were told that we were most likely going to maintain an open wfh policy in the near future, but bam...nope. Sounds like our boss is pushing back, but we're not very confident that we'll have the options we are looking for. There are some I've talked to who found remote to be very productive and have long commutes who plan on leaving if they are forced back. Not to mention it appears as if top leadership has a "tough luck" type of attitude. One of our recent town halls seemed to indicate that if we don't have a good period for merit..."get over it...life is tough". Not to mention, that same exec boasted about getting their own bonus last year during Covid as if that's an indicator that we are doing well as a company and the rest of us should be happy with that.

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AmTrust Response
5y
We appreciate you taking the time to share your feedback and experience with us and are continuously striving to make our organization better and enhance our culture. Your insights will help us in this effort. We want you to feel supported, please reach out to us at AmTrustEmployeeCenter@amtrustgroup.com.

Explore other reviews about AmTrust

5.0
Jun 12, 2026
Recommend
CEO approval
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Pros

Flexible work hours. Great co-workers. My co-workers are friendly, easy to talk to and are willing to help you if they are able to.

Cons

Systems can give you issues at times and make it difficult to get work done.

2.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Co-workers are amazing. Managers are helpful.

Cons

Rolling out an incomplete new operating system was a horrible idea. Creates additional work for adjusters. The processes being implemented are hindering the ability to effectively close claims. Adjusters are being told to do more with less every day. Claim counts average 180 to 200 for the last 6 months with no relief in sight. Hybrid work was promised at 2 home and 3 in office. That was recently revoked and it is now mandatory 4 days in office. With gas prices what they are, that really hurts. Corporate management seems to be focused more on obtaining #1 status and bringing in the big bucks than finding a way to relieve the stress on their employees. Mental health is non existent and if you aren't putting in 50+ hours a week there is no way to stay on top of your work load. Even then you will feel like you are barely treading water. New NICE phone system is for call centers-not claim adjusters. Not a lot of advancement opportunities unless you are someone's pet. Benefits are mediocre at best.

4
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AmTrust Response
1mo
We appreciate you taking the time to leave a review. Your feedback is important to us, and we’d welcome the opportunity to learn more. Please contact the AmTrust Employee Center at AmTrustEmployeeCenter@amtrustgroup.com or 844-331-2374.
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