Pros
* Hybrid Schedule Available for most staff * Number of Holiday / PTO days per year is average; acceptable but could be higher. * Progressive / Inclusive company that welcomes and accepts individuals [LGBT, POC, Disabled / Handicapped Individuals, etc] * Management focuses on promoting within company before outside sources. * Great office location; near FrontRunner stop, bus routes, Jordan River trail / bike access, and many restaurants within 1-2 miles. * Office perks; Gym access, Pickleball Courts
Cons
* Full Remote positions unavailable at this location, at this time. * High Volume, Fast Paced environment. If you are unable to keep up with high demands / volume / queue, I would consider if this role is a good fit. I enjoy what I do and find it manageable, but it's not for everyone. * Short Staffed; Great customer service is something the company strives for, and I believe a majority of the employees want to provide that to our clients. However, with the combination of high volume, processing instructions, and low staff, the quality of handling the claims will go down. * Pay Rate; In short, AmTrust is a multi-billion-dollar company. The pay is decent for our area / location, but with increased demand in volume, it would be nice to ensure workers are provided an increase in wages. Or at the very least, possible a bonus structure. NOTE: I still have not been here a full year, so I am unsure how the annual review process will be handled.
