Pro's and Con's - Anonymous employee AmaWaterways Employee Review

3.0
Apr 22, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great product and a lot of talented people. It is fantastic to work for a product that really cares about it's customers. Customers rave about Ama because it does go above and beyond for it's customers. Ama has a good amount of hard working talented people within the company. Doesn't micro-mange their employees but was starting to on my way out.

Cons

Socially the most difficult job I have ever worked at. I had managers tell me and my friends in year end reviews that we needed to be more social and how we fit in socially with the company would effect our overall success at the company (which is illegal but it happened). If you are rich or very good looking you will be fine. If you are weird, different, or not a knock out it will be a tougher path for you at Ama. Not enough growth. If you want to work in reservations you will work there for years before you are taken off the phones. Management is always asking you to be professional but employees follow by example. I heard inappropriate things from middle management and one in particular has a hard time controlling his emotions. You never know what you are going to get. Finally, they are so focused on the customer and give so much money away to keep them happy they have to make it up somewhere right? Right! So as employees whether on the boats or off they all tend to make less than other companies.

Explore other reviews about AmaWaterways

5.0
Mar 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay is good quarterly bonuses

Cons

Management and must wait 1yr to move up the ladder

3.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Steady work, kind colleagues, decent pay, and a great way to enter the workforce and build career. Great health insurance. They had a birthday celebration lunch each month which was nice. They do strive to keep hard working employees where possible, and I appreciated that. They also do a good job of finding kind people.

Cons

Toxic positivity from leadership. They over hire with the expectation that they will lose employees, and then if they don't lose employees, they tell the hire group that they're going to need to let someone go because they over hired and that forces the group to compete against one another for fear of losing their job. Not a lot of upward mobility- they typically hire managerial and director level from outside the company. When they do their annual assessment, I was told that we as employees are meant to exceed expectations as the standard, so nothing could be marked higher than standard. I think it was a way of preventing employees of being hopeful for a raise additional to the standard raises. When I joined many years ago they were a family company and acted like it, but corporate greed got the better of them over the years and they stopped many of their more endearing qualities. It has been a while since I left, but I can't imagine it has improved in that aspect. Very few days off per year. Strict bereavement days off. The work culture makes everyone work as hard as they can for as little compensation as they can get away with, especially in the later years of my time with them.

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