Started Great. Then was "moved" laterally into something I did not want and that did not match my profile. - Investigator Amazon Employee Review

2.0
Feb 26, 2026
Recommend
CEO approval
Business Outlook

Pros

When I started, I was hired for a Backoffice job, where I had the top QA and AHT performance. A Team open to my Knowledge-base systems pushing and promoting improvements that helped the entire global org.

Cons

Then, after years of my excellent performance, they moved me to a call center, to a position I did not want and I did not ask for. Then AI took over. Then 16.000 job cuts caused by AI or LOB closures (or both).

Explore other reviews about Amazon

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun, active, learning, oppurtunity, workplace

Cons

Not much because it was a fun environment.

5.0
Jan 10, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome.

Cons

You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

3159
See reviews by: Helpful|Rating|Date|All