Difficult company for warehouse employees - C-ret (Customer Return Processor) Amazon Employee Review

2.0
Nov 16, 2017
Recommend
CEO approval
Business Outlook

Pros

Amazon provides relative job security for "pickers" (people who assemble orders to go to customers) and "c-rets" (people who process items returned by customers) because people will always buy things, and return them.

Cons

Picker and c-ret jobs require being on one's feet, on concrete floors, during 10-hour work days. Hard work for pretty low salaries: $11.25/hour to start, increasing only a couple more dollars per hour in the next two years, then capped. New-hire training does not accurately convey how keeping one's jib depends on meeting critical and difficult performance quotas. New-hire training also does not accurately teach how the job is really done on the floor. Until one learns "the tricks", performance quotas are very difficult to meet. The tricks can only be learned from other people on the floor. The company officially discourages cheating practices used by many people to exceed quotas. But the company also rewards people who cheat.

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5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun, active, learning, oppurtunity, workplace

Cons

Not much because it was a fun environment.

5.0
Jan 10, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome.

Cons

You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

3159
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