There's a reason they're popular - Customer Service Agent, Technical Support Amazon Employee Review

4.0
Apr 18, 2019
Recommend
CEO approval
Business Outlook

Pros

Great culture, lots of opportunities to move around, good benefits

Cons

Within the AWS field, the specific department feels very terminal. If you're being hired as a level 3 or lower, be prepared to have a very difficult time getting out of the "level 3" squalor; most career starting points are Level 4 and above, so it's frustrating to be stuck at a bottom line/operations-driven role when you have the potential for more

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5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Growth and technology is great here

Cons

Senior leadership isn’t easy. A lot of work

5.0
Jan 10, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome.

Cons

You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

3159
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