Far from the worst customer service job around - Support Associate Amazon Employee Review

5.0
Aug 1, 2021
Recommend
CEO approval
Business Outlook

Pros

Extremely supportive team and coworkers Reliable direct managers Work from home opportunities Benefits even for seasonal hires

Cons

When policies change, they change fast and without thorough documentation. Occasional "difficult" contacts but less so than some call center type jobs.

Explore other reviews about Amazon

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits. Good health insurance, and PTO.

Cons

I was working overnights and had to be standing up for long hours.

5.0
Jan 10, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome.

Cons

You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

3159
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