great so far - Technical Customer Service Associate (TCSA) Amazon Employee Review

5.0
Oct 26, 2022
Recommend
CEO approval
Business Outlook

Pros

challenged every day learn new skills improve old ones encouraged to do well great people to work with everybody is supportive

Cons

Basic tech package laptop only, should be headset and additional monitor but have to be expensed. A lot of self learning required can be a little overwhelming. A lot of tools do the same thing, it would be a good idea to have one tool that does one thing so that you dont waste time learning something you wont use. No bonus payments for performance but there is agent performance metrics.

Explore other reviews about Amazon

5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Awesome culture and people Good opportunities

Cons

This job is not for the weak

5.0
Jan 10, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome.

Cons

You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

3159
See reviews by: Helpful|Rating|Date|All