Horrible Management, Software & Policies - Driver Amazon Flex Employee Review

1.0
Oct 30, 2018
Recommend
CEO approval
Business Outlook

Pros

Work for yourself, on your own time.

Cons

Pay is not sufficient for vehicle upkeep and taxes, software is extremely faulty, customer service is pretty much non existent, you are not on a level playing field, policies are unjust and unfair to the driver. You will never get enough blocks to make what you need in a week. People even use bots/software to win blocks. You will wait at stations for hours staring at your phone and never receive packages or talk to anyone.

Explore other reviews about Amazon Flex

5.0
Jun 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good time slots available from time to time

Cons

Cant think of any right now

1.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Get to pick your own blocks

Cons

Driver support is not helpful at all. You call with a question or an issue and they talk over you and say you can call back if you want. They are not friendly they are rude and no help at all. They over talk you and dont listen to the issue. Also the workers at the station are just as rude. I had a question and one worker told me didnt you train on your phone for that. I was like are you serious you cant answer my question and he walked away. Granted it was my fisrt time at that particular work station.

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