Lousy customer service - Delivery Driver Amazon Flex Employee Review

2.0
Mar 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule. Flexible schedule. That’s it.

Cons

Pay is weak They hold things against you that are totally out of your control. Can’t deliver a package because a business is closed on the day you are delivery. Too bad. It’s a mark against you.

Explore other reviews about Amazon Flex

5.0
Jan 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Make your own hours and free time

Cons

Schedule time for packages to be dropped

1.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Get to pick your own blocks

Cons

Driver support is not helpful at all. You call with a question or an issue and they talk over you and say you can call back if you want. They are not friendly they are rude and no help at all. They over talk you and dont listen to the issue. Also the workers at the station are just as rude. I had a question and one worker told me didnt you train on your phone for that. I was like are you serious you cant answer my question and he walked away. Granted it was my fisrt time at that particular work station.

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