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Amazon Web Services

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Hard work is recognised - Technical Customer Service Associate (TCSA) Amazon Web Services Employee Review

5.0
Nov 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Hard work if documented and has impact is recognised and counts towards promotion and development

Cons

A lot of work and burn out at odd times in the year, poor planning from leadership.

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5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Working with latest and greatest technology

Cons

Work life balance is challenging

3.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote allowed at the time; Professional Services org had great mid-tier leadership that made work rewarding.

Cons

Higher level leadership absolutely terrible; working at AWS you'll always be on the chopping block due to factors completely out of your control. Not even partially out of your control, but completely out of even your organization's control.

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