Iffy - Receptionist America's Best Employee Review

2.0
Mar 23, 2016
Recommend
CEO approval
Business Outlook

Pros

I am able to laugh and have fun with coworkers, bonuses when achieving goals, usually good working with schedule (dr appts & days off)

Cons

Corporate forces "scripts" making it hard to be personal with patients. Company focused on making money over relationships and loyalty. Forced to cross-train with no reward. Management at my store is ridiculous.. Completely irresponsible and poorly trained compared to other stores. Very gossipy place to work- feels like I'm back in middle school

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5.0
Sep 6, 2025
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CEO approval
Business Outlook

Pros

Small office setting. Family atmosphere.

Cons

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2.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent team, regional management did their best

Cons

Abusive patients, extremely low pay. The company's "two for one and a free eye exam" deal is deceptive being that it does not include any lens options other than the bare minimum, and it limits you to a certain section of (very ugly and cheaply made) frames. Patients, upon realizing that this deal was misleading, would often take it out on the staff.

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