They don’t care about the patient - Optometric Technician America's Best Employee Review

1.0
Oct 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Good people you can work with

Cons

Having appointments to close together (10 minutes apart) Cutting pay roll when we are making way over our plan goal No raises Not having any concern for phone use inside the office which is disruptive when trying to do exams and people are blaring there phone all the up or on speaker phone Not having a set guildsline on who can do remote appointments so patients are taking more than 25 minutes yet our appointments are 10 minutes apart Not being able to communicate with remote doctors to let them know we are behind and to stop sending people back for a visual field after just missing one on the visual field when in the training you did it says you only due repeats if they miss two or more

Explore other reviews about America's Best

5.0
Sep 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Small office setting. Family atmosphere.

Cons

The pay isn’t that good.

2.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent team, regional management did their best

Cons

Abusive patients, extremely low pay. The company's "two for one and a free eye exam" deal is deceptive being that it does not include any lens options other than the bare minimum, and it limits you to a certain section of (very ugly and cheaply made) frames. Patients, upon realizing that this deal was misleading, would often take it out on the staff.

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