It depends on your manager. - Anonymous employee America's Best Employee Review

4.0
Jul 17, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The hours are better than most retail optical stores. I like that the doctors are employed by the company, and the structure of store positions make more sense than other optical companies.

Cons

Because the price point is lower, some of our clientele have little or no class. There is too much inconsistency between how rules are followed from store to store. Some of our store managers think they need to be everyone's friend, and then they complain when rules are broken or people show a lack of respect.

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5.0
Sep 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Small office setting. Family atmosphere.

Cons

The pay isn’t that good.

2.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent team, regional management did their best

Cons

Abusive patients, extremely low pay. The company's "two for one and a free eye exam" deal is deceptive being that it does not include any lens options other than the bare minimum, and it limits you to a certain section of (very ugly and cheaply made) frames. Patients, upon realizing that this deal was misleading, would often take it out on the staff.

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