HORRIBLE PLACE TO WORK - General Manager America's Best Employee Review

1.0
Mar 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Discounted eyeglasses and they have a program for people who can’t afford eyeglasses.

Cons

1. They have no respect for staff. 2. The pay is MINIMUM WAGE for staff and they expect everything from them. 3. Staff is expected to not only sell eyeglasses, but fit the patients, CLEAN THE RESTROOMS and ENTIRE FRONT AREA. They do NOT hire cleaning crew because they are cheap 4. Our front store window was broken once and they made me stay all night after hours waiting for someone to repair it. 5. One of our stores didn’t have a GM or AGM for almost a year and they didn’t care. They barely came to help. 6. They don’t respect people’s personal lives or time out requests. 7. They expect you to take courses, exams, get certain grades and scores at the same salary. 8. Upper management is cut throat and demeaning. 9. They work you to death and don’t want to pay OT. 10. Other than discounted eyeglasses, there are zero perks.

Explore other reviews about America's Best

5.0
Sep 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Small office setting. Family atmosphere.

Cons

The pay isn’t that good.

2.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent team, regional management did their best

Cons

Abusive patients, extremely low pay. The company's "two for one and a free eye exam" deal is deceptive being that it does not include any lens options other than the bare minimum, and it limits you to a certain section of (very ugly and cheaply made) frames. Patients, upon realizing that this deal was misleading, would often take it out on the staff.

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