very disappointing - Anonymous employee America's Best Employee Review

1.0
Feb 15, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

can learn optics, meet people, help them, alledged open door policy if you have a problem with a higher up manager. good health benefits

Cons

our district manager threatened to clean house in our store even putting our jobs on the internet. How can you have happy employees like that? I called the In Touch line to voice my concern, afterall, I was supposed to be able to do this without the district manager knowing or so I thought. Now she knows I am stuck in my position without opportunity to advance. My immediate supervisor wants to promote me but she will not allow him since I called In Touch on her. In the handbook it states there is no retribution for such a call but now I am looking for another job because my future at America's best is dead in the water.

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5.0
Sep 6, 2025
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CEO approval
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Pros

Small office setting. Family atmosphere.

Cons

The pay isn’t that good.

2.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent team, regional management did their best

Cons

Abusive patients, extremely low pay. The company's "two for one and a free eye exam" deal is deceptive being that it does not include any lens options other than the bare minimum, and it limits you to a certain section of (very ugly and cheaply made) frames. Patients, upon realizing that this deal was misleading, would often take it out on the staff.

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