Frustrating company to work for - Store Manager America's Best Employee Review

2.0
Oct 25, 2013
Recommend
CEO approval
Business Outlook

Pros

Good District Manager Decent health insurance

Cons

As a store manager I felt like I had a ton of responsibility and very little control how I ran the store. The business model dictates that you jam every possible appointment in, with little regard for managing customer flow, or maintaining customer service. There was an incentive program but the way the goals were set, it was very difficult to attain. As a salaried person, you end up working a lot of hours.

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5.0
Sep 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Small office setting. Family atmosphere.

Cons

The pay isn’t that good.

2.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent team, regional management did their best

Cons

Abusive patients, extremely low pay. The company's "two for one and a free eye exam" deal is deceptive being that it does not include any lens options other than the bare minimum, and it limits you to a certain section of (very ugly and cheaply made) frames. Patients, upon realizing that this deal was misleading, would often take it out on the staff.

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