Best employees.. horrible management - Anonymous employee America's Best Employee Review

2.0
Jun 9, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Super easy job. Just smile and customers love you. One pair of glasses free a year and 50% off the rest of the time.

Cons

Horrible labs.. constantly getting glasses wrong, it seems like the labs do not check the glasses before they are sent out. When I was working there it seemed that at least 40% of the glasses prescriptions had something wrong with it but we were constantly having to tell customers to "get used to them" or the quality of the frames themselves is crap. even the "designer" expensive frames like ray ban are horrid. Oh and don't you dare have an issue that your general manager won't help you with. Neither will your district manager or the corporate office. pretty much they do not care if it does not affect them. Also next to no room to move up in the company. They will always hire outside instead of promoting from within.

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5.0
Sep 6, 2025
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CEO approval
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Pros

Small office setting. Family atmosphere.

Cons

The pay isn’t that good.

2.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent team, regional management did their best

Cons

Abusive patients, extremely low pay. The company's "two for one and a free eye exam" deal is deceptive being that it does not include any lens options other than the bare minimum, and it limits you to a certain section of (very ugly and cheaply made) frames. Patients, upon realizing that this deal was misleading, would often take it out on the staff.

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