Aggressive and awful management, shady company and terrible products - Optician America's Best Employee Review

1.0
Nov 18, 2014
Recommend
CEO approval
Business Outlook

Pros

Closed Sundays, not open extremely late during the week

Cons

management is horrendous they use fear and manipulation as their go-to style of motivation, weekly half hour reviews of work and sales, management was abusive and offensive to which there was no lash-back from HR even when complaints were made, training is nowhere near par, dated sales techniques and requirements, and poor quality products to sell, sales goals were outrageous

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5.0
Sep 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Small office setting. Family atmosphere.

Cons

The pay isn’t that good.

2.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent team, regional management did their best

Cons

Abusive patients, extremely low pay. The company's "two for one and a free eye exam" deal is deceptive being that it does not include any lens options other than the bare minimum, and it limits you to a certain section of (very ugly and cheaply made) frames. Patients, upon realizing that this deal was misleading, would often take it out on the staff.

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