Mission statement does not align with company policys - Assistant Manager America's Best Employee Review

1.0
Jan 23, 2024
Recommend
CEO approval
Business Outlook

Pros

Employees discount is 50% off Annually you get a voucher to get a pair of glasses (they like to say its a free pair but there are so many limitation)

Cons

-Each location is ran different, based on manager. -Company mission statement is "to deliver the best value in quality eye care and eyewear at the low prices America deserves... every day" but the prices are really a rip off since most optical offices dont nickel and dime you like they do, nor do they make you use verbage to make it seem like it benefits the customer when it doesnt. -They like to threaten to "clean house" each retail location if one thing goes wrong. -DOES NOT have a work life balance. -Company does not care for employees well being, -Company "appreciation" gift is a cheaply made umbrella / duffle bag / lunch box. -Commission is typically only 1% -Does not allow you to let customers know that their insurance is Out of network.

Explore other reviews about America's Best

5.0
Sep 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Small office setting. Family atmosphere.

Cons

The pay isn’t that good.

2.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent team, regional management did their best

Cons

Abusive patients, extremely low pay. The company's "two for one and a free eye exam" deal is deceptive being that it does not include any lens options other than the bare minimum, and it limits you to a certain section of (very ugly and cheaply made) frames. Patients, upon realizing that this deal was misleading, would often take it out on the staff.

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