EXTREMELY fast paced with no room for error - Front Desk Receptionist America's Best Employee Review

1.0
May 5, 2024
Recommend
CEO approval
Business Outlook

Pros

Two free pairs of glasses per year

Cons

Extremely fast paced (constantly rushing and stressed and it won't be enough). Training material plans out your work down to the second. (30 seconds allotted for this task, one minute for this task, etc...) Customers will be angry with AmBest rules (This is the "Fast Food" of eyecare) No Eye insurance (can only used AmBest) Strict customer support (you will tested unknowingly (call shopped) and criticized HEAVILY) Raising concerns is frowned upon and not listened to

Explore other reviews about America's Best

5.0
Sep 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Small office setting. Family atmosphere.

Cons

The pay isn’t that good.

2.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent team, regional management did their best

Cons

Abusive patients, extremely low pay. The company's "two for one and a free eye exam" deal is deceptive being that it does not include any lens options other than the bare minimum, and it limits you to a certain section of (very ugly and cheaply made) frames. Patients, upon realizing that this deal was misleading, would often take it out on the staff.

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