Great place and coworkers, but management sucks - Optician America's Best Employee Review

3.0
Sep 8, 2025
Recommend
CEO approval
Business Outlook

Pros

The coworkers were all super nice and friendly and we often had lots of downtime when there wasn't any appointments. It felt like a mix between working retail and a more traditional office job.

Cons

The doctors you work with can be hit or miss, and the management did not properly train or offer any guidance about the position and was super quick to throw you under the bus to customers.

Explore other reviews about America's Best

5.0
Sep 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Small office setting. Family atmosphere.

Cons

The pay isn’t that good.

2.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent team, regional management did their best

Cons

Abusive patients, extremely low pay. The company's "two for one and a free eye exam" deal is deceptive being that it does not include any lens options other than the bare minimum, and it limits you to a certain section of (very ugly and cheaply made) frames. Patients, upon realizing that this deal was misleading, would often take it out on the staff.

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