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American Cancer Society

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Poor Management Causes Drastic Decline - Anonymous employee American Cancer Society Employee Review

2.0
Jan 2, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

When I began working at this organization it had many pros. They included a great mission, knowledgeable management, a sense of security, a positive atmosphere, good benefits, and generous paid time off. In fairness, some did remain throughout my tenure. However, numerous re-organizational efforts have caused what was a formerly solid organization to become very unstable. This instability and sharp decline has caused the demise of most of the pros that were previously listed.

Cons

Leadership in this organization is extremely out of touch with the realities in the field. The latest re-structure resulted in yet another mass exodus of qualified and knowledgeable staff who were abruptly, coldly, and unfairly let go with little thanks or appreciation for the years (in some cases up to 20+) that had been given to further the cause. In contrast, many unqualified and incompetent staff were retained due to the fact that those making hiring and retention decisions remain essentially clueless to the real picture. They now have "managers" in charge of departments that they have never worked in before. There are staff filling positions that they didn't even want...they were just desperate to stay employed. Employees must constantly fear for their jobs, as each one has watched one colleague after another get the coldly scripted phone call telling them that they no longer have a career. It is sad to watch the decline of this formerly strong organization.

Explore other reviews about American Cancer Society

5.0
Feb 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits package is great: medical, dental, vision, 403B, plenty of PTO Leadership is very easy to speak to, direct supervisors are always available and accommodating Schedule changes and requesting time off is never an uphill battle, they try their best to accommodate your needs and if they're unable to, offer alternatives and keep you apprised of when they will be able to. GREAT work life balance

Cons

Pay could be higher No annual bonuses (although there are performance awards)

3.0
Jul 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Mission-driven work so feels like you are helping the world, your core team can be very collaborative and supportive, flexible remote work, good PTO and work / life balance.

Cons

Management makes or breaks the culture, when I first started it was a great place to work, then the shift in management changed a lot over the years. Currently, I would not recommend anyone to work here. The pay does not keep up with the cost of living, and no matter how much you go above and beyond, you will not see any change or recognition (title change, pay bumps, nothing). It is a stagnant place to work. Leadership asks for our thoughts every quarter, knows what people are unhappy about, and doesn't do much or anything about it. Instead they are constantly restructuring the organization and there is no stability or consistency in processes or communication.

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