Hierarchial and Band-Obsessed - Manager Assistant American Express Employee Review

4.0
Nov 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Opportunities to collaborate with a lot of senior leaders and exciting work

Cons

Highly matrixed culture makes it difficult to get things done and increases politics. Treatment of people at lower band levels; your band level determines whether people will be willing to speak with you or share information with you, your access to meetings and resources.

Explore other reviews about American Express

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

-friendly, professional and growth oriented culture -collaboration and coffee chats encouraged -recent string of high company ratings (higher bonuses)

Cons

-leaders can be iffy -hiring freeze can render you stuck -no growth for virtual employees

5.0
Nov 26, 2018
Recommend
CEO approval
Business Outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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