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      American Express

      Engaged Employer

      American Express reviews

      Supportive team - Customer Service Representative American Express Employee Review

      5.0
      Apr 21, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Had an amazing time. Great teammates, SME and TL. Luckily, my team wasn't toxic. Everyone was supportive of one another. Good benefits.

      Cons

      The Singaporean customers. They're horrible. The worst market I've served.

      Explore other reviews about American Express

      5.0
      Jun 23, 2026
      Senior associate, product management
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great employee benefits such as annual bonus, PTO, 401K

      Cons

      Leadership isnt the best you are expected to figure things out on your own

      5.0
      Nov 26, 2018
      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

      Cons

      The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

      201
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