Sad Trajectory - Director American Express Employee Review

2.0
Jul 22, 2016
Recommend
CEO approval
Business Outlook

Pros

Solid Benefits Large Organization allows motivated employees to gain exposure to new areas without leaving the company. Competitive Salary

Cons

Current CIO and his Executive Team is horrible. CIO is an autocrat and his team is too scared to address it with him. The culture of the organization is more about protecting one's job than it is about doing what's right for the company. Constant Lay-offs are just the way it goes at Amex. Ask any employee, and they will have either been laid off or know many who have. It absolutely destroys culture and motivation.

Explore other reviews about American Express

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

-friendly, professional and growth oriented culture -collaboration and coffee chats encouraged -recent string of high company ratings (higher bonuses)

Cons

-leaders can be iffy -hiring freeze can render you stuck -no growth for virtual employees

5.0
Nov 26, 2018
Recommend
CEO approval
Business Outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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