Leadership turned Amex into Titanic! - Anonymous employee American Express Employee Review

1.0
Aug 8, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company has a great history of upscale products and services. Some of it's products still deliver good value for the price.

Cons

Internal politics are a big deal. Amex leadership supports only the people close to them. If you are not part of the close team, you better find a job somewhere else. I worked for the company more than 10 years and it is sad to seeing it going down. There are so many decision making layers that just turn into bureaucracy. Innovation is just a word at Amex, not an action. With all the recent workforce reductions, there are no opportunities to grow int he company. Compensation is below market.

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5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

-friendly, professional and growth oriented culture -collaboration and coffee chats encouraged -recent string of high company ratings (higher bonuses)

Cons

-leaders can be iffy -hiring freeze can render you stuck -no growth for virtual employees

5.0
Nov 26, 2018
Recommend
CEO approval
Business Outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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