Was a great place to work - needs to get its act together again. - Vice President American Express Employee Review

2.0
Aug 30, 2016
Recommend
CEO approval
Business Outlook

Pros

Great people (those who continue to survive the illogical purges of the last year plus), no dearth of challenges within the tech environment to keep the job interesting, reasonable compensation levels in Phoenix.

Cons

Going through significant restructuring, under tremendous pressure (post Costco and other high profile partnerships falling through over the last year) from Wall Street to get back to real growth with viable strategy to stay relevant for the long term. The organization is obviously struggling to get there. Immensely political environment at this point in time, especially at middle management and above levels.

Explore other reviews about American Express

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great employee benefits such as annual bonus, PTO, 401K

Cons

Leadership isnt the best you are expected to figure things out on your own

5.0
Nov 26, 2018
Recommend
CEO approval
Business Outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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