They've got this virtual thing down - Travel Counselor American Express Employee Review

3.0
Nov 27, 2016
Recommend
CEO approval
Business Outlook

Pros

Great work from home opportunities. Nice people. Supportive environment to succeed. Great large company infrastructure & benefits are average to good.

Cons

Training needs a bit more depth. One feels alone when stuck. Hard to ask questions when live on the line. Medical contribution are horrible for such a large company.

Explore other reviews about American Express

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

-friendly, professional and growth oriented culture -collaboration and coffee chats encouraged -recent string of high company ratings (higher bonuses)

Cons

-leaders can be iffy -hiring freeze can render you stuck -no growth for virtual employees

5.0
Nov 26, 2018
Recommend
CEO approval
Business Outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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