Solid company with room for improvement - Manager American Express Employee Review

4.0
Dec 31, 2017
Recommend
CEO approval
Business Outlook

Pros

Decent work/life, flexible schedule, young company, smart people, great offices in lower Manhattan, prestigious brand, long term view, exciting new CEO

Cons

Below market pay, bad groups have no work/life balance, few promotional opportunities, matured business model, extremely political, not a meritocracy, takes forever to make decisions / not agile, many middle managers are incompetent, managing up is rewarded while managing down has been increasingly disregarded, constant reorgs, absurd amount of time spent on planning processes and decks for internal consumptions

Explore other reviews about American Express

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great employee benefits such as annual bonus, PTO, 401K

Cons

Leadership isnt the best you are expected to figure things out on your own

5.0
Nov 26, 2018
Recommend
CEO approval
Business Outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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