Senior leadership has great vision but it gets diluted when you go down the hierarchy - Senior Software Developer American Express Employee Review

3.0
Feb 4, 2018
Recommend
CEO approval
Business Outlook

Pros

- Senior Leadership at Band 50+ has really good vision for the company - If you're working in Risk Department or working with them directly then learning is good - Flexibility in terms of work timings, leaves, etc if you're getting the job done - Some of the teams/leaders are really good and can accelerate your growth

Cons

- Many leaders at Band 40/35 have their own personal agendas which does not really align with their senior leaders and affects the growth of the company, the work culture and people below such leaders - Some of the leaders are extreme micromanagers and get away with it despite having poor feedback from their subordinates and poor results in annual pulse survey. I've seen instances where an employee raised issues about her leader to the ombudsperson and eventually she was the one who had to change her team without any strict action being taken against her leader. - Very low salaries for software developers and petty increments. I got G1 L1 rating once and even after the increment of 16%, my salary was below the industry standards

Explore other reviews about American Express

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

-friendly, professional and growth oriented culture -collaboration and coffee chats encouraged -recent string of high company ratings (higher bonuses)

Cons

-leaders can be iffy -hiring freeze can render you stuck -no growth for virtual employees

5.0
Nov 26, 2018
Recommend
CEO approval
Business Outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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