Good company, hopefully better times ahead - Director American Express Employee Review

4.0
May 18, 2018
Recommend
CEO approval
Business Outlook

Pros

Strong, collaborative culture. Smart, high-achieving colleagues. Values-based leadership. Brand is respected and well-regarded by consumers and employers. Good benefits and work-life balance. Opportunity to move within the organization to chart your own career path.

Cons

Increasingly political culture with less impressive leadership at many levels of the organization. Passive aggressive culture. Pay is below market. Slow decision-making. Lack of alignment and accountability and shared goals across teams. Strong talk about innovation but very short leash when it's coming to building new businesses.

Explore other reviews about American Express

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great employee benefits such as annual bonus, PTO, 401K

Cons

Leadership isnt the best you are expected to figure things out on your own

5.0
Nov 26, 2018
Recommend
CEO approval
Business Outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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