Travel agent wah - Travel Consultant American Express Employee Review

2.0
Jun 4, 2018
Recommend
CEO approval
Business Outlook

Pros

Tons of overtime along with incentives to work overtime during the busy season

Cons

The refer to friend process leaves a lot to be desired. You get written up even if poor reviews of the company have nothing to do with you and there are specific comments from the card members stating their issue is with someone else, or another department completely. Poor rtf scores affect your raise, bonuses, and your shift. Lots of micromanaging.

Explore other reviews about American Express

5.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance and lot of opportunities

Cons

Redundant software development across technologies

5.0
Nov 26, 2018
Recommend
CEO approval
Business Outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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