Great place for work-life balance and to "coast," but you'll be underpaid; not a true meritocracy - Anonymous employee American Express Employee Review

4.0
Jun 9, 2009
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great hours, interesting work, generally great leaders who are respectful of employees and provide flexible work arrangements; great place to be if you have a family and/or other priorities outside of work

Cons

Political environment, promotions not based on performance, so there are a lot of 'dead weight' management folks who know how to manage up well (and that's how they keep getting promoted), inefficient processes

Explore other reviews about American Express

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great employee benefits such as annual bonus, PTO, 401K

Cons

Leadership isnt the best you are expected to figure things out on your own

5.0
Nov 26, 2018
Recommend
CEO approval
Business Outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

201
See reviews by: Helpful|Rating|Date|All