2.0
Feb 6, 2019
Former employee, more than 3 years
Salt Lake City, UT
Recommend
CEO approval
Business Outlook
Pros
It was a pretty good job when I first started, gave us some autonomy to work fraud cases and help customers in a unique way. Pay was also above average for the industry.
Cons
They changed a lot of processes and tried streamlining things which ended up giving us a lot more work while they had us training reps in India on the new system. After all our work in making sure everyone in India was trained and all the bugs in the systems were worked out, they laid all of us off.