Used to be a great company but lost its way after the 2008 financial crisis. - Relationship Manager American Express Employee Review

3.0
Feb 17, 2019
Recommend
CEO approval
Business Outlook

Pros

Work vs Life Balance is still OK. Most managers would allow for 1-2 days of remote work depending on your job.

Cons

Internal moves have become increasingly difficult. Lack of knowledge/experience caused by lay offs (every 2 years). Knowledge/experience was replaced by politics and empty rhetoric. Lack of real leadership (top managers leave strategy creation to lower managers. They come with conceptual ideals/goals and call that strategy). Very frustrating! If you are good at getting the boss to like you, you'll go far. Used to be a great company but lost its way after the 2008 financial crisis. Bi-annual lay offs removed critical knowledge of the company and that was replaced by empty marketing and politics.

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5.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance and lot of opportunities

Cons

Redundant software development across technologies

5.0
Nov 26, 2018
Recommend
CEO approval
Business Outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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