Too bureaucratic and too many decision makers. - Anonymous employee American Express Employee Review

4.0
Jul 8, 2009
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The comapny genuinely cares about its employees and will do everything it can to make it a better place to work. The system will well protect you and you will also have a chance to speak out. Work hours are good and most people share great respect of colleagues. One wouldn't be surprised to see colleagues who have worked in the Company for many years.

Cons

There is an incredible amount of bureaucracy in the entire company and there are levels and levels of approval to go through for each tiny little decision. Innovation is usually sacrificed and it can easily get boring and run of the mill after a few attempts. The internal mechansim has created so much unnecessary work and waste which is frustrating to some departments and users.

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5.0
Jun 23, 2026
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CEO approval
Business Outlook

Pros

Great employee benefits such as annual bonus, PTO, 401K

Cons

Leadership isnt the best you are expected to figure things out on your own

5.0
Nov 26, 2018
Recommend
CEO approval
Business Outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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