Awful bonuses and pay - Collections Specialist American Express Employee Review

2.0
Apr 19, 2019
Recommend
CEO approval
Business Outlook

Pros

Great benefits and flexible with schedule.

Cons

Got hired with the expectation that monthly bonus were attainable of min $1k a month. Come to realize after working there for over 2 years that bonuses are almost impossible . They make the goals and metrics very high and impossible to make a bonus. Base salary sucks! They are constantly monitoring calls and feedback is based on opinions of managers never from policies from AMX. A lot of favoritism with tenured employees... no room for growth. Trying to leave this department is impossible. Feel like everyday that I come into work I'm worried that I wont have a job anymore.

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5.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance and lot of opportunities

Cons

Redundant software development across technologies

5.0
Nov 26, 2018
Recommend
CEO approval
Business Outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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