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      American Express

      Engaged Employer

      American Express reviews

      Change for the sake of change - SBS CUSTOMER CARE PROFESSIONAL American Express Employee Review

      3.0
      Sep 19, 2019
      Sbs customer care professional
      Recommend
      CEO approval
      Business Outlook

      Pros

      High payout ability if you are a good salesman

      Cons

      All they care about in CCP role is that you ask the "fries with that" question to offer up sales and cross sales on EVERY CALL. If you are not conformable with selling for the sake of selling because your job depends on it, look elsewhere.

      Explore other reviews about American Express

      5.0
      Jun 23, 2026
      Senior associate, product management
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great employee benefits such as annual bonus, PTO, 401K

      Cons

      Leadership isnt the best you are expected to figure things out on your own

      5.0
      Nov 26, 2018
      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

      Cons

      The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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