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      American Express

      Engaged Employer

      American Express reviews

      Dissatisfied Employee - Customer Care Professional American Express Employee Review

      1.0
      Apr 4, 2014
      Customer care professional
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits and pay was great

      Cons

      I believe Team Leaders should be more qualified to lead, they should be unbias, they should lead without prejudice. It not about if I like your personality, it's about being fair to all employees. I find the leader over the Platinum Card team to be somewhat arrogant, this man will pass you in the hall and look at you as though you are beneath him, he does not speak, he can't even say good morning.

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      5.0
      Jun 23, 2026
      Senior associate, product management
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great employee benefits such as annual bonus, PTO, 401K

      Cons

      Leadership isnt the best you are expected to figure things out on your own

      5.0
      Nov 26, 2018
      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

      Cons

      The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

      201
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