Conspiracy to term as many of the tenured individuals as humanly possible! - Merchant Services American Express Employee Review

1.0
May 28, 2014
Recommend
CEO approval
Business Outlook

Pros

When I first started working for Amex, I thought I had found a gold mine. They seemed to be the type of company that had disregarded the fact that they were doing business in a right to work state and were committed to giving their employees a fair shot at an amazing career. The benefits were awesome as well and the employees bonded like family.

Cons

After being at Amex for 1 year +, I quickly learned that employees were just as, if not more disposable than most other companies. In the course of 1 month, I watched 4 of my co-workers who had been there for at least 20 years get fired for minor hiccups like falling in the bottom 20% on surveys and others from a technicality resulting from a misunderstanding of a policy being deemed a "critical infraction" by management. From that point on, my faith in Amex was shot and I suppose it is of no surprise seeing as all of the new hires have ridiculous and stringent metrics to uphold after only 4 weeks of training before they are released with the general population. Case in point, why pay the reliable veteran more when you can still program the thirsty newbie to do what you want them to do and for peanuts? Makes sense to me.

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5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great employee benefits such as annual bonus, PTO, 401K

Cons

Leadership isnt the best you are expected to figure things out on your own

5.0
Nov 26, 2018
Recommend
CEO approval
Business Outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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