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      American Express

      Engaged Employer

      American Express reviews

      great company to work for - Director American Express Employee Review

      5.0
      Jun 3, 2008
      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working with smart, mainly dedicated individuals; being able to direct your own career - not being stuck in a job for years on end; being able to balance work and home life depending on how you like; Amex is a great company for marketers, because in a relatively short period of time you can acquire a wide array of skills.

      Cons

      Compensation is not as good as with competitors - although leadership tries to make us believe it is; perception can sometimes obscure the reality - it's such a big company, you need to "become" someone in order to be noticed. It's also a crime that a credit card company won't give its employees a free card - or at least some card-related perks for free.

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      5.0
      Jun 11, 2026
      Senior financial analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great work-life balance and leadership

      Cons

      it'd be nice to be fully remote

      3.0
      Jun 8, 2026
      Consumer banking
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Complimentary lunch and starbucks everyday - On-site clinic for basic check ups - Hybrid

      Cons

      you will be taking phone calls every minute of the day. There will come a time where you feel like at the bottom of the world. You will ask yourself "is my role in life to help people reset their password online and assist them in logging in?" You cannot use the bathroom whenever you want, they have time coding that if you "abuse" them you will be flagged and subject to discipline. You have to give world class service but at the same time rush them off the phone or else you are not getting paid a good bonus. You will quickly find yourself gasping for air and time to relax when you take 50+ calls a day , you will feel drained. When is finally time to move up there is a high chance you will be paid less than you're current role as there are no bonuses in higher roles.

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