Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      American Express

      Engaged Employer

      American Express reviews

      American Express ROCKS! - Senior Marketing Analyst American Express Employee Review

      5.0
      Jun 4, 2008
      Senior marketing analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wonderful company to work for! Amex cares about it's employees and invests a lot of time and money in people support and development. Excellent work-life balance. Great leadership!This is a company that cares about its people and also cares about giving back to the community and the world.

      Cons

      Sometimes it can take a long time for decisions to get made, but mostly because Amex is a consensus driven company -- so it's understandable and not a job dis-satisfier. It is definitely a big corporation so there are a number of bureaucratic processes, however you would find this at almost any big company. The pro here is that Amex invests a lot in its systems, training and resources.

      Explore other reviews about American Express

      5.0
      Jun 11, 2026
      Senior financial analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great work-life balance and leadership

      Cons

      it'd be nice to be fully remote

      3.0
      Jun 8, 2026
      Consumer banking
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Complimentary lunch and starbucks everyday - On-site clinic for basic check ups - Hybrid

      Cons

      you will be taking phone calls every minute of the day. There will come a time where you feel like at the bottom of the world. You will ask yourself "is my role in life to help people reset their password online and assist them in logging in?" You cannot use the bathroom whenever you want, they have time coding that if you "abuse" them you will be flagged and subject to discipline. You have to give world class service but at the same time rush them off the phone or else you are not getting paid a good bonus. You will quickly find yourself gasping for air and time to relax when you take 50+ calls a day , you will feel drained. When is finally time to move up there is a high chance you will be paid less than you're current role as there are no bonuses in higher roles.

      See reviews by: Helpful|Rating|Date|All
      Related searches: American Express jobs | American Express salaries | American Express benefits | American Express interviews | American Express conversations
      American Express reviewsAmerican Express Senior Marketing Analyst reviewsAmerican Express review