not someplace you want to stay for long - American Express Customer Service American Express Employee Review

1.0
Aug 12, 2021
Recommend
CEO approval
Business Outlook

Pros

steady pay and work that's about it the rest was just time wasting and free food and Starbucks cards sometimes there is never parking and of course you will get in trouble cause you could not park your car some people literally park other building and walk to work no one cares

Cons

bad management favoritism micro manage gossip the people who get prompted is by favor the people work hard never get days off and stay at the bottom of company so upper management can sit and do nothing the look for any reason to take your bonus away cause you took a sick anything you get blamed and talked to for things that are not your fault you be treated like a child after leaving here I am now treated like an adult and make adult money now immediately I got hired for 700000 after leaving that dead end job you will not be prompted for you hard work I used to think that I forgot to tell you the look for ways to embarrass you if you did not pass training for some reason they wait for you to get to building instead of telling not to come that day or just tell you can no longer work there They let get comfortable and send bodyguard's up stairs to walk you out like a criminal everyone warned me this place was like a jail everyone is unhappy and under paid except the management a guy fail through the floor and also a window shattered and the building is all windows on the third floor people get fired for leaving in emergency situations instead waiting for the kids to get kidnapped because someone was able to picked them up on that day management does not care

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5.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance and lot of opportunities

Cons

Redundant software development across technologies

5.0
Nov 26, 2018
Recommend
CEO approval
Business Outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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