Slightly above average company - Anonymous employee American Express Employee Review

4.0
Jul 26, 2010
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company promotes work life balance and professional development. As people, the employees in general are open, friendly and cheerful. As colleagues, most employees are team oriented, friendly and helpful. Employees openly and enthusiastically promote the company's services and products. Company encourages hiring internally.

Cons

Although the company promotes work life balance and professional development, (like most things in life) it is only as good as your leader's follow-through. Relationships are really important, often times more important than actual performance. Many employees are upset after their annual review because delivering on goals doesn't matter if the leadership prefers your peer. Also if your leader isn't well liked, you won't get a good rating. Because relationships are so important, a poor review can mean that you'll have a very hard time getting another job in the company. Things move slowly due to consensus building, large teams and conservatism.

Explore other reviews about American Express

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great employee benefits such as annual bonus, PTO, 401K

Cons

Leadership isnt the best you are expected to figure things out on your own

5.0
Nov 26, 2018
Recommend
CEO approval
Business Outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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