Where creativity goes to die - Senior Marketing Analyst American Express Employee Review

1.0
Apr 27, 2015
Recommend
CEO approval
Business Outlook

Pros

-Great working from home policy

Cons

-Don't come to American Express, thinking that you'll be able to actually be a part of a creative marketing campaign. All messages are scrutinized by several compliance and legal groups and usually rejected for very small reasons. -The company structure is extremely hierarchical - If you play the game, suck up to your boss and speak up even if you have nothing valuable to add, you'll move up the ranks quickly -Quality of work has little to do with how you're evaluated. Your direct manager is usually not in the meetings that determine promotions and raises, therefore you're judged on how much others know about what you do (at a company of thousands of people...) -Too many cooks in the kitchen on every project destroy the original vision for most products -Pay is low compared to the competition - which leads to all of the good people jumping ship

Explore other reviews about American Express

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great employee benefits such as annual bonus, PTO, 401K

Cons

Leadership isnt the best you are expected to figure things out on your own

5.0
Nov 26, 2018
Recommend
CEO approval
Business Outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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