Chaotic structure and constant reorganization company-wide. - Category Manager American Express Employee Review

1.0
May 19, 2015
Recommend
CEO approval
Business Outlook

Pros

Pays fairly well but the workload is heavy. Feels as though they have to overcompensate employees just to make sure they don't leave.

Cons

Employees are overwhelmed and not easy to work with and learn from. Everyone is busy putting out their own fires and most people put in time after hours. No cohesive strategy for the long term and frustrating culture to thrive in. Do your research on the specific business unit to make sure there are no surprises.

Explore other reviews about American Express

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

-friendly, professional and growth oriented culture -collaboration and coffee chats encouraged -recent string of high company ratings (higher bonuses)

Cons

-leaders can be iffy -hiring freeze can render you stuck -no growth for virtual employees

5.0
Nov 26, 2018
Recommend
CEO approval
Business Outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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