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      American Express

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      American Express reviews

      Trash - Travel Consultant American Express Employee Review

      1.0
      Feb 6, 2023
      Travel consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Job is pure trash. There are no positives. I hate Amex

      Cons

      Training was useless. On the job support is useless. My trainer was a bs artist. Truly set us up for failure. CHC - article database is unclear and leaves you asking for answers. Most customer are valid in their disappointment for how complicated our policies are. After working for Amex I would never book travel with Amex nor would I ever open a Platinum card.

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      5.0
      Jun 23, 2026
      Senior associate, product management
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great employee benefits such as annual bonus, PTO, 401K

      Cons

      Leadership isnt the best you are expected to figure things out on your own

      5.0
      Nov 26, 2018
      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

      Cons

      The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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