AMAZING company! I love working for a company that takes care of their employees and it's such a strong brand. - Customer Care Professional American Express Employee Review

5.0
Aug 21, 2015
Recommend
CEO approval
Business Outlook

Pros

The culture and the opportunities are phenomenal. The environment is very professional and you learn so much from your peers.

Cons

My position is 24/7 so the hours available aren't always the best but it's always temporary and schedules change frequently

Explore other reviews about American Express

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

-friendly, professional and growth oriented culture -collaboration and coffee chats encouraged -recent string of high company ratings (higher bonuses)

Cons

-leaders can be iffy -hiring freeze can render you stuck -no growth for virtual employees

5.0
Nov 26, 2018
Recommend
CEO approval
Business Outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

201
See reviews by: Helpful|Rating|Date|All